CRAFTMANSHIP - SAGA - HERITAGE

Privacy Policy

Last updated: 10/10/2025

1. General

This privacy policy describes how Forgeheim Shields (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website forgeheimshields.se or use our services and products.

We value your privacy and handle your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. What data do we collect?

Data you provide

We collect personal information when you:

  • Make a purchase through our website

  • Contact us via email or contact form

  • Subscribe to our newsletter

  • Request a quote or send an inquiry

The personal data we may collect includes:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (handled by our payment partners)

  • Order history and product details

Data we collect automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, such as:

  • IP address and browser type

  • Date and time of your visit

  • Pages you visit and navigation activity

  • Device type (e.g., mobile, computer)

We use this information to improve our website and create a better user experience.

Data from third parties

We may receive personal data from third-party providers that offer payment solutions, shipping, or analytics tools (e.g., Google Analytics).

3. How we use your data

We process your personal data for the following purposes:

  • To manage orders, payments, and deliveries

  • To communicate with you regarding your order or inquiry

  • To improve our products, services, and website

  • To send relevant information, news, or offers (only with your consent)

  • To fulfill legal obligations, such as accounting

  • To prevent fraud and protect our systems

We never sell your personal information to third parties.

4. Sharing of data

We may share personal data with:

  • Payment providers (e.g., Stripe, PayPal) to process payments

  • Shipping companies to deliver your order

  • IT providers and analytics companies that help us operate and improve the website

All partners are required to comply with GDPR and handle your data securely and according to agreement.

5. Cookies

Forgeheim uses cookies to ensure the website functions properly and to improve your experience.

Cookies are used, for example, to:

  • Remember your shopping cart

  • Analyze website traffic

  • Improve functionality and performance

You can choose to block cookies in your browser, but this may affect website functionality.

6. Your rights

You have the right to:

  • Request access to the data we hold about you

  • Request correction or deletion of your data

  • Object to how we process your data

  • Restrict our processing of your data

  • Request to have your data transferred to another organization (data portability)

To exercise your rights, contact us at mike@forgeheimshields.se. We may ask you to verify your identity before processing your request.

7. Data storage

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Examples:

  • Order information is stored in accordance with accounting law (up to 7 years)

  • Contact details are deleted when no longer needed

8. Security

We use technical and organizational security measures to protect your information from unauthorized access, loss, and misuse.

9. Data transfer outside the EU/EEA

If we use third-party providers outside the EU/EEA (e.g., some payment or analytics services), we ensure that transfers comply with data protection regulations and appropriate safeguards (such as the EU Standard Contractual Clauses).

10. Changes to this privacy policy

We may update this privacy policy as needed. The latest version is always available on our website. Significant changes will be clearly communicated on the page.

11. Contact information

If you have any questions about this privacy policy or how we handle your personal data, please contact:

Forgeheim Shields
Email: mike@forgeheimshields.se
Location: Sweden
Website: forgeheimshields.se