CRAFTMANSHIP - SAGA - HERITAGE

Användarvillkor

Last updated: 10/10/2025

Welcome to Forgeheim Shields. Thank you for visiting our website forgeheimshields.se.
These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively referred to as the “Service”).

By using our website, you agree to these Terms.
If you do not agree, please refrain from using the site.

1. Overview of the Service

Forgeheim offers a website where you can purchase handcrafted Viking shields, merchandise, digital content, and memberships (collectively referred to as “products”).
All products are made or provided by Forgeheim Shields and sold through our e-commerce platform.

2. Age Requirement

To use the Service, you must be at least 13 years old.
By accepting these Terms, you confirm that you meet the age requirement and that your use of the Service does not violate any applicable laws.

3. Accounts and Registration

For certain features, such as memberships, you may need to create an account.
You are responsible for:

  • Providing accurate and truthful information

  • Protecting your password and account

  • Immediately notifying us of any suspected unauthorized access

We are not responsible for any loss resulting from unauthorized use of your account.

4. Payments and Prices

All prices are listed in SEK (Swedish Krona) (and optionally USD) and include applicable VAT where required.

Payments can be made via the available checkout options, such as:

  • Credit/debit card

  • PayPal

  • Klarna

  • Apple Pay / Google Pay

Prices may change without notice, but the price displayed at the time of purchase is the one charged.

5. Memberships and Subscriptions

If you sign up for a membership:

  • Payments are processed automatically on the specified billing date.

  • The membership renews automatically until canceled.

  • You can cancel at any time through your account or by contacting contact@support.forgeheimshields.se.

  • Cancellation takes effect before the next billing period. We do not offer refunds for ongoing periods.

6. Returns and Refunds

Since all products are made to order, the following applies:

  • Returns are only accepted for defects or quality issues.

  • Claims must be made within 30 days of receiving your order.

  • We only replace or refund verified defective items.

For claims, please send clear photos and your order number to contact@support.forgeheimshields.se.
If your claim is approved, we will also cover the return shipping cost.

7. Shipping

All products are shipped to the delivery address you provide at checkout.
Shipping costs are displayed at checkout before completing your order.
Delivery times vary depending on product and destination.

International orders may be subject to customs duties, import taxes, or local fees — these are the responsibility of the customer.

8. User License

When using our website, you are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

You may not:

  • Copy, distribute, or modify website content

  • Attempt to bypass technical protections

  • Use the site for unlawful purposes

All content — including design, images, text, graphics, and logos — is owned by Forgeheim Shields and protected by copyright law.

9. Prohibited Use

You may not use our website to:

  • Transmit malware, spam, or viruses

  • Collect personal data from other users

  • Impersonate another person

  • Interfere with or disrupt the Service

Violation of these rules may result in suspension and legal action.

10. Intellectual Property

All trademarks, logos, product images, and texts belong to Forgeheim Shields or its partners.
No part of this content may be used without written permission.

11. Changes to the Terms

We may update these Terms at any time.
The latest version is always available on forgeheimshields.se.
Continued use of the Service after changes means you accept the updated version.

12. Limitation of Liability

The Service is provided “as is.”
We do not guarantee that the website will always be error-free or available.

Forgeheim Shields is not liable for indirect damages, data loss, interruptions, or losses resulting from the use of the website or products.

13. Force Majeure

We are not responsible for delays or damages caused by circumstances beyond our control (e.g., natural disasters, strikes, wars, technical failures, or third-party delivery issues).

14. Disputes and Governing Law

These Terms are governed by Swedish law.
In case of a dispute, we will always strive to find a mutual solution.
If no resolution can be reached, the matter will be handled in Swedish court, with Gothenburg District Court as the first instance.

15. Contact

For questions, claims, or support:

Forgeheim Shields
Email: contact@support.forgeheimshields.se
Location: Sweden
Website: forgeheimshields.se